Trauma informed care includes not simply the provider-patient interactions, but also the overall hospital policies and procedures. Hospital visitation policy are one such example. Many hospitals still have strict visitation policies, often times to help control infection, care and the stress levels of the patients.
However, the Institute for Patient and Family Centered Care launched a new campaign to increase the amount of the time families can visit sick loved one in the hospital. President of the Institute for Patient and Family Centered Care explains "Families can play a crucial role. People should go to a hospital with a family member or trusted friend to be an advocate, to ensure continuity, to answer questions and prevent errors.” Families also help patients' remain calm, providing familiar faces, comfort and reassurance. Incorporating a trauma informed perspective on hospital policy to extend visiting hours can be done while maintaining high levels of care and infection control.
How does your hospital strike this balance between priorities of high level care and patient/family centered care?