Communication between a patient, their family, and the medical team occurs all day, everyday. Sometimes it happens in a frenzied manner, sometimes in a more methodical way. Whichever manner of communication you have with your patients, you have the opportunity to impact their medical experience, lessening any possible traumatic stress reactions.
Similar to family centered care, when doctors and nurses provide trauma informed care, they work to minimize traumatic aspects of the medical environment. Simply taking note of the words you use when communicating with your patients and families can reduce the stress of a hospital visit, as common medical terminology or phrases can unintentionally cause distress and anxiety in patients.
What ways do you try to make the medical or hospital experience less stressful for your patients?