How important is compassionate care for hospital patients (of all ages)? How well are we providing it? A recent survey of 800 recently hospitalized patients and over 500 physicians tries to answer those questions and sets out an “Agenda for Improving Compassionate Care” in hospitals in the US.

Some key survey findings: “broad agreement that compassionate care is “very important” to successful medical treatment. However, only 53 percent of patients and 58 percent of physicians said that the health care system generally provides compassionate care.”

The authors (leaders from the Schwartz Center for Compassionate Health Care) make specific recommendations for training, assessment and research, and financial incentives.

What would be your “agenda” for consistently achieving compassionate patient-centered hospital care?