"Sticks and stones may break my bones, but words will never hurt me"...unless you're a doctor, nurse or other healthcare provider. Your words matter.
The words you choose convey messages, both healing and hurting, to your patients. Delivering "bad news" or telling a patient their illness "took a turn for the worst" conveys negative thoughts and emotions and can translate into poor health outcomes.
While implementing trauma informed care occurs in many ways, taking time to consciously choose "healing words" over "hurting words" maybe be the simplest way to to use it your everyday interactions with patients.
“Every word counts, every glance counts,” says Ted Kaptchuk of Harvard University. And it’s an opportunity that shouldn’t be missed. “I don’t think that’s going to be a burden for physicians or nurses. I think it’s going to be a way of making them feel a part of the treatment – that’s an awareness that’s just beginning in healthcare.”
Especially for pediatric patients and their families, injury, illness hospitals, or doctor's visits can bring about so many fears and worries. Providing care through a trauma informed lens and minimizing the traumatic aspects of care reduces their anxiety as well as adverse health outcomes, poor treatment and medication adherence and worse functional outcomes. And simply choosing to promote healing through your words makes a world of difference.
Visit our Facebook page to share your favorite words and phrases to promote healing in your patients.